Japan express

Service Introduction

Japan express is a channel of independent research and development of thousands of packages. Aiming at the products sold to Japan, the express service with stable service, high cost performance and electrifying is specially designed to solve the problem of heavy charging for small and light packages. The first flight of the service takes advantage of Hong Kong's abundant flight resources and is airlifted to Osaka, Japan. Combined with the advantages of Japan's customs clearance resources, a complete delivery network is established, and the final delivery is completed by Sasakawa, Japan. The back-end delivery is very fast.

Product overview

Product name

Japan express

Product code


Type of goods

Package (one for each ticket)

Reference prescription

3-8 working days

Package weight limit


Shipment size

Sum of three sides ≤ 160cm

Billing weight

Compare the actual weight with the volume weight, take the heavier as the billing weight; volume calculation formula: length (CM) × width (CM) × height (CM) / 6000; 000 = kg)

Shipping instructions

In Okinawa, the remote surcharges of RMB 150 / ticket will be added;

This channel does not accept any brand products (subject to the Customs Intellectual Property Protection online record, website: )

Textile products (such as gloves, scarves, socks, clothing, hemp rope, bib, apron, hammock, pet seat cover, cushion, tent, etc.) are not accepted in this channel;

Do not accept leather products (such as leather shoes, leather bags, leather clothes, etc.); do not accept plastic bags, educational toys and educational appliances;

This channel accepts the built-in battery, no matching battery, pure battery and mobile power supply. 100% declaration of invoice and actual goods;

Other prohibited articles: imitation brand, infringement, cosmetics, food, etc. for goods and signs whose brands are registered and authorized by associations and organizations, letters of authorization must be provided; restricted articles: medical appliances (adult products, massage health care appliances), kitchen appliances (appliances directly or indirectly contacting with oral cavity), chemical products, etc.; a fine of 2000 RMB / ticket will be imposed for flushing goods.

Declaration requirements

The channel does not accept products with declared value over 135usd

Notice of recipient's information requirements: the addressee's address requires Japanese to fill in the complete address. Currently, the Sagawa delivery system cannot identify the English address. At present, the Sagawa system cannot recognize punctuation marks, and the address is required to contain no punctuation marks. Special symbols (such as: 201-1-2r; 201-1-2q) cannot be included in the numbers. The address must have the county / city / street / house number / surname / first name (the name can not be used It should be noted that the first name without surname is invalid, such as: Li Xiangzi Q Li Xiangzi Yongsen R; the recipient's name does not accept the company name

Return reassignment service

This channel provides secondary delivery service, but does not provide return service from Japan to Hong Kong.

① If the package is returned to the overseas warehouse, it can be repatriated to Japan at a cost of 80 RMB per ticket;

② The re dispatch period is two weeks, i.e. within two weeks after notifying the customer that the package is returned, the customer can choose to resend the package. If there is no reply, after more than two weeks, the package will be destroyed by default, and the destruction charge is RMB 100 / piece.

This channel cannot send FBA warehouse address and apo / FPO military address.


Service advantages

Compensation standard

Query time limit of compensation standard:
The application must be submitted within 30 days after the delivery of thousands of packages, and will not be accepted after 30 days.
Claim criteria:
Customers should follow the principle of "inquiry first and claim later". After our company confirms to accept the claim, they can get compensation according to the following standards:
01; if the goods are lost during the period from our company to the service provider, we will refund the freight (full freight, including registration fee) after confirming the loss of the goods; in addition, compensation will be made according to the declared value, up to 100 RMB / ticket.
02. If the goods are lost after arriving at the service provider, we will not refund the freight (full freight, including registration fee) after the loss is confirmed by our company, and compensation will be made according to the declared value, up to 100 RMB / ticket.
02; the package is lost in the transit process of our company, that is, the terminal service provider has not picked it up, so there is no need to provide proof
Claim information requirements: 01; if the service provider confirms that it is lost, it needs to provide ① Online refund screenshot of the platform
② If the goods are reissued without refund, the online transaction screenshot + dispute content + reissue order number shall be submitted

Operation process

Operation process:
01 Japan special line will go through the process of record review. All products that need to go to Japan special line need to go to the customs clearance system to record the SKU. After filing, customs affairs colleagues will review the SKU
Requirements: the declaration must be consistent with the physical object, otherwise the package will be fastened and returned. If the customer declaration is inconsistent with the physical object, our company will not be responsible for any customs clearance problems.
02 log in the order system of thousands of packages and forecast on the Internet; 03 print the label and stick it on the package. Fill in or print the handover list;
01 packing requirements: the corresponding logistics product, customer code and bag number shall be marked on the outer bag;
04 inform the driver to pick up the goods, or the customer sends the goods to the qianbaibao logistics center spontaneously; Operation specification
02 handover list requirements: customer fill in customer code, delivery date, product name, type of goods, number of bags, number of tickets, weight.

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